Derrick Girard Most people know I was an advisor before choosing to create a messaging tool built specifically for advisors. It’s this perspective that I use each and every day when it comes to updates to the MyRepChat system. I take my experience very seriously and this notion of AI scanning and scrolling our text messages is … Read more
Clients firing their financial advisors is a common phenomenon in the finance industry. While there could be various reasons for clients to terminate their relationship with their financial advisors, there are a few common reasons that stand out. In this blog post, we’ll explore the most common reasons why clients fire their financial advisors and … Read more
As much of the industry shifts to robo-advisors, there is still a largeswath of clients, especially wealthier clients, who still prefer having aone-on-one personal relationship with their human advisor. Keeping theseclients engaged while still running an efficient and compliant practice is oneof the biggest challenges many advisors face.Clients want a personal relationship with a trusted … Read more
The Following Disciplinary Actions were taken by FINRA in 2019 that included the use of texting: Dennis Allen Hayes (CRD #4403550, Charlotte, North Carolina) March 22, 2019 – An Offer of Settlement was issued in which Hayes was barred from association with any FINRA member in all capacities. Without admitting or denying the allegations, Hayes … Read more
Once again, FINRA has made it very clear that organizations must have a solution in place for capturing and archiving text messages. It is no longer acceptable to simply state that your firm does not allow text messaging. They know advisors and clients are texting, and they expect organizations to acknowledge such by having a … Read more
Does your firm archive data with Veritas? If so, you’ll be happy to know that MyRepChat integrates with Veritas to enable you to archive your MyRepChat Text Messages as well and take advantage of your existing e-discovery interface. Schedule Demo Below If none of the days or times below work for you, please email us … Read more
It’s a question every small business owner has to answer regularly: “How can you provide me with value when your company is this size?” As a society, we want to put more value into the quality of service a company provides, but most often we choose to work with the larger, more well-known option. It’s … Read more
These days it seems like most of your service providers are attempting to gain more of your business by offering you the opportunity to bundle. That’s right, they are bending over backwards to make you, the customer happy, by allowing you the opportunity to bundle. When you put it like that, maybe it’s not a … Read more